Contact Us

  • New Customers: Please review our FAQs to get instant answer.

  • Existing Customers:
    • Do you know that you can check your order status, tracking number and print invoice online? Login to "My Account" area and review order information along with status and tracking information.
    • Looking for refill instructions? Inkjet and toner refill instructions are available 24 hours on "Refill Instructions" page.
    • Having problem with cartridge? Browse this free knowledge database to resolve your printer cartridge issues in no time.
      Or ask a question / browse previous questions and answers on this Q&A forum.
    • When contact us: We will help you much faster if you specify your order number, printer model, product name and describe problem you have. Otherwise we might contact you for all required information.


Customer Service

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Hours:
Monday - Friday 8 am - 5 pm PST
Closed weekends and all legal holidays